Join Dataflo @ SaaS Insider's India 2022 on May 26 - 27
Register Now

Engagement Rate


Engagement rate is the percentage of users who interact with your content.

What is engagement rate in Google Analytics 4?

The departure of UA and the rise of GA4 render the Bounce rate obsolete. The loss of the Bounce rate won't affect the analysis. In Google Analytics 4, the bounce rate has been replaced by an engagement rate metric.

The engagement rate is a metric that measures the percentage of visitors who interacted with a piece of content, like clicking on the link, filling out a form, or spending a significant amount of time on the site. Engagement rates increase when your visitors engage well with your content.

Google defines the engagement rate as the number of engaged sessions divided by the total number of sessions over a specified time period. An engaged session is a session that lasted longer than 10 seconds, had a conversion event, or had at least 2 pageviews or screen views.

Engagement rate formula
Engagement rate Formula

If you had 1,000 engaged sessions and 10,000 total sessions, your engagement rate would be 10%.

Google Analytics engagement rate is a powerful metric for measuring your website's user engagement. It can help you understand how your content meets or fails to meet your users' expectations.

Engagement Rate Calculator


No Answer

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

What is a good engagement rate in Google Analytics 4?

Dataflo has conducted extensive analysis on engagement rates for B2B and B2C websites, providing valuable insights into industry-specific benchmarks.

The findings reveal that, on average, B2B websites have an engagement rate of approximately 63%, while B2C websites tend to have a slightly higher average of around 71%.

The difference in engagement rates between the two industries may be due to the nature of the products or services offered and the complexity of the purchasing process. Therefore, benchmarking your website against competitors in your sector is crucial to assess a reasonable engagement rate.

It's essential to understand that engagement rates can vary widely between different industries and audiences. What may be considered a good engagement rate in one industry may not be the same for another.

Why is it important to measure engagement rate in Google Analytics 4?

Measuring engagement rate in google analytics 4 is important because it,

  1. Indicates content performance: High engagement rate shows that your content is resonating with your audience, providing valuable information that they find interesting and useful. It helps identify what works and what needs improvement.
  2. Analyzes marketing campaigns: Engagement rate helps analyze the efficacy of your marketing campaigns by measuring how well your site meets user expectations. It identifies the most engaging campaigns to optimize future ones.
  3. Identifies opportunities for improvement: Low engagement rates provide opportunities to identify areas for improvement. Analyzing engagement metrics helps identify underperforming content or pages to focus on improving them.
  4. Measures user satisfaction: Engagement is an indicator of user satisfaction. Engaged visitors find your content valuable and are interested in what you offer.
  5. Improves conversion rates: High engagement rate can lead to increased conversion rates, such as more sign-ups, sales, or other desired actions.

How to increase user engagement on the website?

Website user engagement can be improved in the following ways,

1. Provide high-quality content: Ensure your website has informative, relevant, and engaging content that your target audience finds valuable.

2. Optimize website design: Make sure your website is user-friendly, visually appealing, and loads quickly, including on mobile devices.

3. Encourage interaction: Include calls to action, social sharing buttons, and comments sections to encourage visitors to interact with your website.

4. Use multimedia content: Use a mix of multimedia content like images, videos, infographics, and podcasts to add visual interest to your website.

5. Personalize content: Personalize content with tailored messages, recommendations, and offers to make it more relevant and engaging for individual users.

In Google Analytics, session timeout can impact engagement rates by ending active sessions prematurely, leading to a decrease in engagement rate if set too short or leading to an increase in engagement rate if set too long.

To optimize engagement rate in Google Analytics, ensure that the session timeout accurately reflects the behavior of users on the website. For more information on optimizing session timeout, refer to our blog, an ultimate guide to session timeout in Google Analytics.

Where do I find Engagement rate in Google Analytics 4?

Follow these steps to find your "engagement rate" and other engagement metrics in Google Analytics 4

  • Choose "Acquisition" from the "Reports" section in the left-hand menu. Click “View user acquisition.”
  • View your “engagement rate” and other engagement data.

engagement rate in GA4
Engagement overview in Google Analytics 4

What are other engagement metrics?

Google Analytics 4 offers several more engagement metrics related to the user's lifecycle, which may add insights to your analysis.

Engaged session

This metric shows how long people spend on your site. It's helpful in identifying the most popular pages and prioritising which ones should get more attention.

As per Google Analytics engaged session are the number of sessions that lasted at least 10 seconds or had 1 or more conversion events or 2 or more page or screen views, you can extend the 10-second count to a maximum of 60 seconds.

Average engagement time

The average engagement time in Google Analytics 4 is a valuable metric that can help you understand how your users interact with your website.

For Google Analytics 4, the average engagement time is calculated by adding up the engagement durations per active user.

Engaged session per user

You can calculate the number of engaged sessions by dividing the number of users participating in an activity on your site by the total number of visitors. This will give you an idea of how many people use your site per visit.

Engaged session per user Formula

How do you visualize Engagement rate metrics in Dashboard?

Take a look at the data visualization of engagement rate metrics in a Dataflo dashboard.

Engagement Rate
Average Engagement Rate

Frequently Asked Questions
What is the difference between the engaged session and bounce rate?
What is engagement rate in Google Analytics 4?
Where is the engagement rate in GA4?
What is a good engagement rate in GA?

No Answer

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
A SaaS metric once a week

A weekly email from Dataflo to help you with learning the SaaS metrics

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Your subscription could not be saved. Please try again.
Your subscription has been successful.
Subscribe to our Newsletter
GTM Operating System for Scaling SMBs

Dataflo is a dedicated GTM Operating System that helps you take data-driven decisions across the go-to-market teams from Day 1.