Integrating your Freshdesk dashboard with Dataflo gives you quick access to your dashboard and tracks the progress of your Freshdesk metrics and KPIs against their targets in real-time by setting goals and assigning ownership to each team member.
Dataflo offers a no-coding Freshdesk dashboard with a user-friendly interface. With that, you can save hours of time and effort that would have gone into the setup process and focus on other essential tasks.
Dataflo's Favorite dashboard streamlines data analysis by displaying metrics from multiple tools in one place. Identify trends and track performance quickly without switching data sources.
Stay on top of your data and collaborate more effectively with your team by using the comment threads inside Freshdesk’s metric cards in Dataflo. By using it, you can proactively identify trends and collaborate with your team.
Track progress of your Freshdesk metrics and KPIs against their targets in real-time by setting goals and assigning ownership to each team member. Dataflo fosters accountability and collaboration.
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Eliminate the need to log in to Dataflo by integrating it with Slack for a seamless reporting process. Maximize efficiency and minimize interruptions by utilizing the Slash Command Center on Slack.
Quickly access data for reports, monitor team progress, and stay informed with real-time notifications.
Utilize the "/metric" command to easily access metrics and create tailored reports for your team with custom metrics and dashboards.
Slash commands serve as a one-stop shop for all your metric needs. Keep up to date with real-time ROI updates delivered directly to your chosen Slack channel. Schedule daily, weekly, monthly or quarterly reports and save time by automating the process.
This metric measures the total number of support tickets created during a specific time period.
This metric measures the total number of support tickets that were resolved.
This metric measures the total number of support tickets that remain unresolved.
This metric measures the total number of support tickets that have not been resolved or closed.
This metric measures the number of tickets awaiting action.
This metric measures the total number of support tickets that have been resolved and closed
This metric measures the total number of customers or contacts who have raised support tickets.
This metric measures the number of open, pending, on hold, and closed support tickets.
This metric indicates the total number of open support tickets for each company.
This metric measures the total support tickets created by priority level.
This metric measures the total number of open support tickets for each priority level.
This metric measures the total number of pending support tickets for each priority level.
This metric measures the total number of support tickets resolved for each priority level.
This metric measures the total number of support tickets closed for each priority level.
Create your ideal dashboard quickly and easily with just three simple steps. No coding or complicated procedures are required.
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1) Toggle on your Freshdesk data source 2) Enter your Freshdesk credentials 3)We will verify & fetch your Freshdesk data. Have your personalized dashboard up and running in minutes.
Metrics can be arranged according to your preference, such as Tickets created, tickets resolved, open tickets, closed tickets etc.
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Use this tool to quickly identify and solve data-related issues, gain valuable insights, and make informed strategic decisions.
